Privacy Policy
Draft pending review by California counsel
Who collects your information
Work Injury Compass is a business name (d/b/a) of its operator, a California limited liability company based in Burbank, California, and it is the business that collects your information. When you submit a request, we send it only to the one law firm named on the form, as you direct. Work Injury Compass uses your contact details only to confirm your request and help connect you with that firm, and contacts you by call, text or email only as you agreed on the form. Reply STOP to any text to stop texts.
This Privacy Policy explains how the operator of Work Injury Compass ("we," "us") collects, uses, discloses and protects personal information, and the rights California residents have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"). It also serves as our notice at collection.
Who we are
Work Injury Compass publishes free information about California workers' compensation and is an attorney advertising service. We are not a law firm and not a lawyer referral service. Participating attorneys pay to advertise. Contact: admin@workinjurycompass.com.
Personal information we collect
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | Name, phone number, email address, ZIP code, county | You, through our forms |
| Information about your injury and claim (sensitive personal information: health) | Date and type of injury, body parts, treatment, work status, claim status, description, employer and insurer names, weekly pay | You |
| Professional or employment information | Your job, employer name and size | You |
| Consent records | The exact consent text and version you saw, whether you checked the box, date and time, IP address, browser user agent and the page you submitted from | You and your device |
| Internet activity | Pages viewed and referring page, which we count ourselves; which version of a page you saw when we test page wording or layout (a first-party cookie, see below); campaign parameters in links (such as utm_source); ad click and conversion data collected by Microsoft Advertising's tag with cookies (see below); security logs | Your device |
Cookies and Microsoft Advertising
We advertise on Microsoft Bing. This site uses Microsoft Advertising's Universal Event Tracking (UET) tag, which sets cookies and collects information such as the pages you visit, the ad you clicked and whether you submitted a case review request, so we can measure ad clicks and conversions. We don't send what you type into our forms to Microsoft. Microsoft handles this information under the Microsoft Privacy Statement and may use it to show you ads.
How to opt out: to stop personalized ads from Microsoft, use Microsoft's ad settings page. You can also block or delete cookies in your browser settings. If your browser sends a Global Privacy Control signal, we don't load the tag at all. Apart from this tag, we use no other advertising cookies, cross-site trackers or third-party analytics. We count page views ourselves, without cookies, and skip counting when your browser sends a Global Privacy Control signal.
Testing page versions. We sometimes test two or three versions of a page (for example a different headline or a shorter form) to see which one is easier to use. To show you the same version each time, we set one first-party cookie named wab on this site. It holds a random ID and the version you were shown, lasts up to 90 days, is not shared with anyone, and is not used for advertising. We use it to count visits, form starts and requests per version. If your browser sends a Global Privacy Control or Do Not Track signal, we don't set it and you see the standard page. You can delete it in your browser settings at any time.
How we use personal information
- To receive and store your case review request and match it with a participating California workers' compensation attorney who covers your county.
- To send you a copy of your request if you gave an email, and to answer your questions or privacy requests.
- To keep records proving your consent to be contacted, and to prevent spam, fraud and abuse.
- To understand which pages are useful and improve the site.
- To comply with law and protect our rights.
We use sensitive personal information only to provide the service you request and as the CCPA otherwise permits; we do not use it to infer characteristics about you.
When we share it
- Participating attorneys. When a participating attorney covers your county, we send your request only to that attorney, relying on the consent you gave in the form. Participating attorneys pay us to advertise, so this disclosure may be considered a "sale" of personal information under the CCPA. Until a participating attorney covers your county, your request is stored securely and is not shared with anyone.
- Microsoft Advertising. Through the UET tag described above, Microsoft receives device and browsing information about visits to this site. Under the CCPA this may be considered "sharing" for cross-context behavioral advertising. You can opt out by turning on Global Privacy Control in your browser, through Microsoft's ad settings page, or with our Do Not Sell or Share request form.
- Service providers that host the site and our systems, send email, and help secure the site, under contracts that limit their use of the information.
- Legal reasons, such as complying with a subpoena or protecting safety, and in connection with a merger or sale of the business, subject to this policy.
We do not sell or share personal information of consumers we know are under 16.
Retention
We keep case review requests and consent records for up to five years after submission to document consent and comply with legal obligations, unless you ask us to delete them and no legal exception applies. Page-view counts are kept in aggregate.
Your California privacy rights
- Know/access the personal information we collected about you and how we used and disclosed it.
- Delete personal information we collected from you.
- Correct inaccurate personal information.
- Opt out of sale or sharing of your personal information.
- Limit the use and disclosure of sensitive personal information.
- Non-discrimination: we won't treat you differently for using these rights.
To make a request, use our privacy request form or email admin@workinjurycompass.com. We'll confirm receipt within 10 business days and respond within 45 calendar days (we may extend once by 45 days with notice). We'll verify your identity by matching information you give us with our records. An authorized agent may submit a request with your signed permission. We honor the Global Privacy Control signal as a valid request to opt out of sale and sharing for that browser.
Texts and calls
If you check the consent box, a participating attorney may contact you by phone, text or email. Consent is not a condition of any purchase. Reply STOP to a text to opt out of texts from that sender, and you can withdraw your consent with us at any time through the privacy request form.
Security
We use reasonable safeguards, including encryption in transit and at rest for stored requests and restricted access. No system is perfectly secure.
Children
This site is intended for adults. We don't knowingly collect personal information from children under 16.
Changes and contact
We'll post changes here with a new effective date. Questions: admin@workinjurycompass.com.